Fault |
Possible cause |
Solution |
|
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The databank symbol in the menu bar is red. |
There is insufficient space on the USB flash drive or SD card. |
Use a storage device with sufficient disk space. |
|
The USB flash drive or SD card cannot be read. |
Use a suitable storage device (see section Interfaces). |
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The connection status symbol in the menu bar is yellow. |
To at least one device there is no connection. |
Establish the connection to the relevant devices (see section CAN Bus Wiring). |
|
The node ID of at least one added device is incorrect. |
Set the correct node ID for the relevant devices (see section Devices). |
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The connection status symbol in the menu bar is red. |
No other device is connected. |
Check the CAN bus wiring (see section CAN Bus Wiring). |
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The display does not register touches at the desired position. |
The display is dirty. |
Clean the display (see section Cleaning the Touchscreen). |
|
The display is not calibrated properly. |
Perform a display calibration (see section Display). |
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The displays on the screen are difficult to recognize. |
The lighting conditions are unfavorable. |
Adjust the display to the lighting conditions using the Day Mode/Night Mode button in the Start Menu). |
|
The system time is repeatedly incorrect. |
The internal battery is dead. |
Change the battery (see section Changing the Battery). |
|
A connected device is indicating erroneous operating data. |
Node IDs in the CAN bus are incorrectly assigned. |
Check the node IDs of all remote devices on the CAN bus (see section CAN Bus Wiring). |
|
The connected device is incorrectly wired. |
Check the wiring of the connected device. |
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The connected device is incorrectly configured. |
Check the configuration of the connected device. |
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Data is not getting updated. |
The wiring of the CAN bus is defective. |
Check the CAN bus wiring (see section CAN Bus Wiring) and correct any defects found. |
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The remote device is not sending any data (for example if it is defective or the software has crashed). |
Check the connected device and fix the problems. |
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The binary outputs are not switching. |
The binary outputs are not activated. |
Activate the binary outputs (see section Devices). |
|
The binary outputs are incorrectly wired. |
Check the wiring of the binary outputs (see section Binary Inputs/Outputs). |
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The symbol appears in the Add Device dialog next to devices. |
The device type has not been activated. |
Activate the device type with an activation code (see section Device Type Activation). |
|
When tapping on a device in the Start Menu, you get one of the following error messages:
|
The wiring of the CAN bus is defective. |
Check the CAN bus wiring (see section CAN Bus Wiring) and correct any defects found. |
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The bit rate of the connected device does not correspond to the bit rate of the PowerView3. |
Change the bit rate of the connected device (see section Connection). |
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In the PowerView3, the connected device has been assigned the wrong node ID. |
In the PowerView3, set the correct node ID for the connected device (see section Devices). |