Fault |
Possible cause |
Solution |
---|---|---|
The connection status symbol in the menu bar is yellow. |
To at least one device there is no connection. |
Establish the connection to the relevant devices. |
The node ID of at least one added device is incorrect. |
Set the correct node‑ID for the relevant device. |
|
The connection status symbol in the menu bar is red. |
No other device is connected. |
Check the CAN bus wiring. |
The display does not register touches at the desired position. |
The display is dirty. |
Clean the display (see section Cleaning the Touchscreen). |
The displays on the screen are difficult to recognize. |
The lighting conditions are unfavorable. |
Adjust the display to the lighting conditions using the Day Mode/Night Mode button in the Start Menu). |
The system time is repeatedly incorrect. |
The internal battery is dead. |
Have the battery changed (see section Battery Change). |
An added device is indicating erroneous operating data. |
Node IDs in the CAN bus are incorrectly assigned. |
Check the set node IDs of all devices connected to the CAN bus. |
The device is incorrectly wired. |
Check the wiring of the device. |
|
Data is not getting updated. |
The wiring of the CAN bus is defective. |
Check the CAN bus wiring and correct any defects found. |
The device is not sending any data (for example if it is defective or the software has crashed). |
Check the device and fix the problems. |
|
The symbol appears in the Add Device dialog next to devices. |
This device has not been activated. |
Activate the device with a software dongle (see section Device Activation). |
The device cannot be added, although the above symbol appears next to the device in the Add Device dialog. |
The number of available activations for this device has been exceeded. |
Activate the additional device with a software dongle (see section Device Activation). |
When tapping on a device in the Start Menu, you get the error message "No connection to this device has been established!" |
The wiring of the CAN bus is defective. |
Check the CAN bus wiring and correct any defects found. |
The bit rate of the device does not correspond to the bit rate of the EasyNOₓ. |
Set the correct bit rate for the device. |
|
The node ID of at least one added device is incorrect. |
Set the correct node‑ID for the relevant device. |